Privacy Policy
Effective Date: 1 Dec 2024
At CMATVerse, powered by CH EdgeMakers, your privacy is important to us. This Privacy Policy outlines how CEREBRAL LEARNING SOLUTIONS PVT. LTD., the operator of www.cmatverse.com, collects, uses, discloses, and protects your personal information when you use our website, products, or services.
By accessing or using CMATVerse, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our website or services.
For any inquiries regarding this Privacy Policy, contact us at support@cmatverse.com.
1. Information We Collect
We may collect the following types of information:
a. Personal Information:
When you register or use our services, we may collect personal details, including:
- Name
- Email address
- Phone number
- Billing address
- Payment information
b. Non-Personal Information:
We automatically collect certain non-personal data when you use our website:
- IP address
- Browser type and version
- Device type
- Date and time of access
- Pages visited on www.cmatverse.com
c. Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and gather insights about user behavior. Cookies can be managed through your browser settings.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process payments and complete transactions.
- To provide and improve our services, courses, and mock test features.
- To communicate with you, including sending confirmation emails, updates, or promotional information.
- To respond to your inquiries and resolve issues related to our services.
- To improve website performance, user experience, and analyze trends.
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share information with trusted third-party partners in the following limited circumstances:
- Payment Processing: We share payment information with secure third-party gateways such as Razorpay to process payments securely.
- Legal Requirements: We may disclose information when required by law, government request, or legal process.
- Service Providers: Third-party vendors may process information on our behalf (e.g., website hosting, analytics, or customer support).
All shared information is encrypted and safeguarded to the extent permitted by law.
4. Data Retention
We retain your personal information only for as long as necessary to provide you with our services or as required by law. Once the retention period has expired, we securely delete or anonymize your information.
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: You can request access to your personal data stored by us.
- Correction: You can request corrections to inaccurate or incomplete data.
- Deletion: You can request that we delete your personal information unless we are legally obligated to retain it.
- Opt-Out: You can opt-out of promotional emails by clicking the “unsubscribe” link in any communication.
To exercise these rights, contact us at support@cmatverse.com.
6. Security of Your Information
We adopt appropriate security measures to protect your personal information against unauthorized access, modification, disclosure, or destruction. These include encryption, firewalls, and secure server protocols.
However, no system can be completely secure, and we cannot guarantee absolute protection of your information.
7. Third-Party Services
CMATVerse may contain links to third-party websites or services. We are not responsible for the privacy practices of these websites. We recommend reviewing their respective privacy policies to understand how they handle personal data.
8. Children’s Privacy
CMATVerse services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected personal information from a child, contact us, and we will take steps to delete the information promptly.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated date. It is your responsibility to review this policy periodically. Continued use of our services after changes constitutes acceptance of the new policy.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Email: support@cmatverse.com
